You only have standard membership and need to upgrade to premier membership. You can do this by following the 'Subscribe' link in the members area.
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The member you are trying to
mail has blocked you.
How can I see who is online?
Once you have
logged in you can simply select the ‘Who’s online’ link located at the top of
the page. You will then be taken to the
‘Who’s Online’ page where you be able to see online user details such as Age,
Sex and Location. From here you can
simply click on a user you want to browse, mail or Instant Message
How can I search who is online?
Once you have
opened the ‘Who’s online’ page you can simply select the criteria you are
looking for including gender, language spoken, country and age range. Once you have completed the criteria click on
‘Show’ and you will be taken to the list of online members who match your criteria.
How can I find
a member by their ID or Profile Name?
Select ‘Members Area’ from the menu shown
at the top of the screen, now select ‘Search’ from the
options menu. Enter the Member ID or
Profile Name (part of the profile will suffice) as required and click
‘Search’. You will now be shown your
search results.
How can I perform a quick search for
members?
Once you have logged in you will notice the
‘Quick Search’ located on the right hand side of the page. From here you can simply make your selections
as required. I.e. you are a ‘Male’ seeking a ‘Female’ between ages ‘34’ and
’40’. Once you have made your selection
simply click on the ‘Search’ button. You
will then be taken to the Search Results page that will show members who meet
your search criteria.
From here you can simply click on a user
you want to browse, mail or Instant Message.
How can I
perform an Easy Search for members?
Select ‘Members Area’ from the menu shown
at the top of the screen, now select ‘Search’ from the
options menu. From here scroll down to
the ‘Quick Search’ section and complete as much of the information as required
then click ‘Search’ to see a list of members who fit your criteria.
How can I find members in my area?
Simply click on ‘Members Area’ located in
the top left of the screen; you will then be taken to the ‘Member
Homepage’. From here click on ‘Browse’
(located on the left hand side of the screen) and you will be taken to the
‘Browse Profiles’ page.
From here select the sex and age range you
are looking for, then select the country, then the county/state, then the
town. You will then be taken to the
‘Browse Profiles’ page where members who meet your country/area criteria are
listed. From here you can simply click on a member you want to browse, mail or
Instant Message.
How do I perform a detailed search?
Select ‘Members Area’ from the menu shown
at the top of the screen, now select ‘Search’ from the
options menu. From here scroll down to
the ‘Advanced Search’ section and complete as much of the information as required
then click ‘Search’ to see a list of members who fit your criteria.
How do I update my profile?
Once you have logged in click on ‘My
Profile’ located in the top left of the screen, you will then be taken to the
‘My Profile’ page. You can now select
‘Modify Profile’ from here and you will then be able to amend your profile as
required and submit it for approval.
(You will have restricted access until your
profile has been approved)
Can I exclude myself from the ‘Who’s
Online’ listing?
Yes. Select ‘Members Area’ from the menu
shown at the top of the screen. Now
select ‘My Privacy’ from the list of options shown. Now click in the ‘Hide me on Who's
Online’ box and click on ‘Submit’
Can I block all members from sending me
an Instant Message?
Yes.
Select ‘Members Area’ from the menu shown at the top of the screen. Now select ‘My Privacy’ from the list of
options shown. Now click in the ‘Block all members from
Instant Messaging me’ box and click on ‘Submit’
How do I add a member to my favourites
list?
When you browse a member’s profile page you
can add that member to your favourites list by selecting ‘Add to Favourites’
located in the ‘Make Contact’ area shown under the member’s picture.
How do I view my favourites list?
From the menu shown at the top of the
screen select ‘Favourites’ you will then be taken to a list of members you have
added to your favourites list.
How do I remove members from my favourites list?
From the menu shown at the top of the
screen select ‘Favourites’ you will then be taken to a list of members you have
added to your favourites list. You can
now select ‘Delete’ next to the member you wish to remove from your favourites
list.
Can you notify me when new members join?
Yes.
Simply click on ‘Matchfinder’ and you will be taken to the ‘Matchfinder’
criteria and activation screen. Enter
the criteria as required and then select ‘Enable Matchfinder’. You will now receive emails notifying you of new members that have joined who match your criteria.
How do I block a member?
If you are sent
an IM (Instant Message) and you wish to block the member who has sent you the
IM you can click the ‘Block user’ link in the bottom left corner of the chat
window.
(Or)
If you receive
a mail by another member you are given the option to block them when you read
the mail.
How can I see
who I have blocked?
Select ‘Blocked Users’ located near the top
of the page, you will then be shown a list of members that you have chosen to
block.
How can I
unblock a member?
Select ‘Blocked Users’ located near the top
of the page, you will then be shown a list of members that you have chosen to
block. From here you can select ‘Delete’ for the member you wish to remove from
your blocked list. The member you remove
from your blocked list will then be able to send you mail and IMs.
How do I subscribe to Music-Mate?
In the members
area, select ‘Subscribe’ from the menu located either at the top of the screen,
or to the left. You will then be taken to the Billing page. From here select continue, check the details
shown on screen and then select ‘Yes’. You will now be taken to the secure
payment page to complete your details and submit your payment. Once the payment is received your account
will be upgraded to premier membership.
How much does
it cost to subscribe?
Subscriptions are £10 per month.
Standard membership -
General Questions
What services can I
use as a standard member?
You can access all music articles, send virtual kisses to other members, receive emails from other members and get music matches delivered to your inbox. You will not be able to contact other members via email or our Instant Messenger Service.
